Shipping policy

Orders are typically processed within 2–5 business days unless otherwise stated.

Once your order has shipped, you will receive tracking information by email or SMS if provided at checkout.

Shipping times may vary depending on carrier delays, holidays, weather conditions, or high order volume.

Please ensure your shipping address is entered correctly at checkout. Phoenix Bae Naturals is not responsible for delays or issues caused by incorrect shipping information provided by the customer.

If you have any questions regarding your shipment, please contact us and we will be happy to assist you.